AI-ASSISTED INDUSTRY PLATFORM · BUILT BY OPERATORS
Relo One
The all-in-one operating system for moving, relocation and global mobility companies. Connected AI agents support your team from enquiry to delivery and profit — with Customer 360 at the centre.
Illustrative data, not a live booking. AI prepares. Your team approves.
RELO ONE
Three connected workspaces. One Relo One.
An AI-assisted industry platform for moving and global mobility. Start with the modules you need; keep your people, work and finances connected as you grow.
MoveOps & Pricing
Quote with confidence. Deliver with control.
AI surveys, your rate tables and partner offers feed reviewed quotes. Crew planning, field evidence and split billing carry the move through to net profit, while AI audits every subcontractor invoice against the quoted cost.
Home search, settling-in and immigration stay connected to the customer. Document checklists, dated milestones and expiry alerts support coordinators and HR teams.
Finance & P&L, customer portals and role-based access remain part of every package. AI prepares the work; your team reviews quotes and controls what is sent.
Less fragmentation. More control.
Your workflows, connected — not replaced.
THE OLD WAYTHE RELO ONE WAY
Quoting
Survey notes and manual spreadsheets
AI survey → reviewed pricing draft
Partner rates
Offers scattered across inboxes
Partner offers compared in one quote
Billing
Separate lists for company and assignee
Split billing · each line invoiced once
Mobility
Moving, DSP and permits in separate files
Customer 360 & a connected timeline
Built by operators, not by another software vendor
We lived the five spreadsheets, the WhatsApp surveys and the disputes over who pays what.
Relo One was built inside Eastern European Relocations (EE Relo), an operating moving and relocation company based in Bucharest. It runs our own international moves, storage, destination services and IT logistics every day.
We saw coordinators retype the same family into moving, home search and immigration files, and margins disappear because a shuttle or customs fee was missed before the quote went out.
So we built the system we needed ourselves: one assignee file, one timeline, and real profit per job from the first survey to the final payment.
International & local moves
Storage & logistics
DSP & immigration files
Case example · EE Relo operations
From a two-day quote cycle to same-day drafts
Before
Surveys on WhatsApp, prices in spreadsheets, partner rates chased by email.
What changed
AI photo survey, rate tables and partner offers feeding one quote screen.
Result
Drafts ready the same day, costs and margin checked before anything is sent.
Direct lead intake from
ReloAdvisor
Your website
quotes@ mailbox
Trademarks of their respective owners.
Founding Partner Program
The first 100 operators worldwide lock charter pricing for life and help shape the roadmap. Below is how each role uses Relo One day to day.
Room photos become a CBM inventory you approve; crew and vans are booked from the same file.
1Photo survey → CBM
2Priced draft, margin visible
3Crew & van scheduled
Workflow examples based on EE Relo's own operations. Named partner stories will be added as Founding Partners go live.
A connected view of the customer and assignee journey — quotes, moving, destination services and immigration, with the original files and permissions intact.
01
One bundle quote opens every file
When the client accepts a combined offer, the moving job, the DSP file and the immigration case open automatically — contacts, addresses and family carried over, nothing retyped.
02
Customer 360 & unified timeline
Quote creation, move-day phases, scheduled DSP services and permit expiry dates appear together on the customer profile. Jump to the source file without losing the person behind the work.
03
Corporate cap and assignee split billing
Bill the approved package to the corporate client and extras or over-cap services to the assignee, from the same file — every line can be invoiced only once.
Customer 360 · Müller family
Frankfurt → Lisbon · illustrative example
3 FILES LINKED
MovingDelivery Thu 14 May
DSP · Home & schoolKeys handed over Fri
Immigration · Residence permitAppointment Mon 18 May
Unified timeline
14 MayMoving · delivery scheduled
15 MayDSP · key handover
18 MayImmigration · service scheduled
Billed to
Corporate · policy package
Billed to
Assignee · extras over cap
Your operation, visible end to end
Explore six connected workflows already running inside Relo One. Destination services, immigration and moving share one assignee file — use one module or all of them together.
Interactive product tour
Turn photos, videos and documents into structured work.
Relo One reads room photos and videos into a CBM inventory, reads passports, diplomas and leases into the file, drafts the DSP or immigration offer for you, and fills your Word forms from what it read.
AI turns the customer's photos into a CBM inventory you approve
Explore AI agents & operational capabilitiesIntake, field work, paperwork, finance and partner connections.
Connected AI agents. Your team in control.
Industry-specific agents prepare surveys, pricing drafts and paperwork. Copilot brings their work together; managers can review overnight scan results, and quotes stay under human control.
01 · Intake
Visual & document intake
Customer survey photos become verified volume inventories; passports, visas and leases flow straight into the dossier.
02 · Drafting
Files and scopes drafted
Moving proposals, destination service scopes and immigration playbooks prepared for coordinator review.
03 · Paperwork
Zero-touch paperwork
Your own Word and PDF documents, contracts and handover sheets filled from data already verified in the file.
Everything Relo One runs for you
Six outcomes your team gets from one platform — the full detail is shown in your private demo.
Win the work
Answer faster than the competition.
Partner RFQs, network leads and web enquiries become quote-ready drafts in under a minute
Customer photos and videos turn into a volume estimate your coordinator approves
Moving, DSP and immigration offers drafted with scope, timelines and pricing
An enquiry lands at 7 PM: AI reads the volume, flags repeat enquiries, lines up partner rates and marks the smart choice. You approve before your morning coffee
Surprise charges check before sending: demurrage, inspections, access and storage stated, so the client never meets a hidden cost
Run the work
One operational chain, no hand-offs.
Dispatch, crews and vehicles planned per move day, with costs following every booking
Offline-capable field app with photo evidence, live GPS tracking and digital PoD
Shared loads and consolidation planned with live capacity
Care for the person
One clear file, not five email threads.
Client, assignee and HR portals with live status
Destination services and immigration cases with deadlines and expiry alerts
Paperwork lists ready the moment a quote is accepted
Get paid
Every file carries its own costs, margin and invoices.
Split billing between corporate client, agent and assignee — no line billed twice
AI audit of every subcontractor invoice against the agreed cost — one caught overrun can pay for the month
Multi-currency invoicing, payment links and receivables follow-up
Profitability per department, normalized into your base currency
Stay compliant
International moves that arrive border-ready.
Destination customs checklists per country
Restricted and hazardous goods screening
Industry-standard inventories with condition reporting
Connect
Fits the systems your partners already run.
Partners post jobs once — duplicates refused, every attempt logged
Your own Word templates filled automatically from the file
Expiring document, payment and tracking links
Premium add-on · VaultGuard
Bid for museum, gallery and executive moves — and prove every step
A nine-stage custody protocol with item photos, signed handovers and a custody report. Fewer disputes, insurer-ready evidence and a premium service your competitors cannot show.
Chain of custody for laptops, monitors and IT equipment
ITAD firms and IT departments need proof, not promises. VaultGuard turns office and remote-employee collections into a step-by-step procedure your crew follows in the app — the same workflow EE Relo runs on its own IT collections in Romania.
Serialised checklist
Import the client's serial list; the crew ticks every device before packing and nothing unchecked moves on.
Numbered seals per carton
Seal numbers and carton contents are recorded at the door and checked again on unloading.
Signed handover & CMR
Handover form, discrepancies with photos and e-signature are filed on the job automatically.
Audit file in one click
Serials, seals, photos and signatures ready for the client's compliance team or insurer.
✓Client, HR and partner portals with secure tracking links
✓Offline-capable field work that syncs when the signal returns
✓Role-based access with every company kept in its own workspace
✓Finance & P&L: real-time job and case profitability, split invoicing and receivables tracking
✓AI Supplier Invoice Audit & Margin Leak Protection: subcontractor invoices matched against the quoted cost, overruns flagged before you pay
✓Multi-currency invoicing and reporting in your base currency
✓Governance trail: who changed, cancelled or deleted what
Ready for global mobility platforms
Corporate programmes run in mobility platforms such as Benivo or a relocation management company’s own tools. Relo One connects as the supplier side — one initiation in, live status out.
Initiation lands as a file
When a corporate programme authorises your company in its global mobility platform, the assignee, family, addresses, approved services and policy caps arrive through your partner key and open the file — no retyping.
Policy caps stay visible
Budget cap, approved volume, authorised extras and the corporate / assignee billing split sit on the file, so quotes and change orders respect the policy.
Status flows back
In transit, delivered and completed milestones are pushed back to the platform as signed updates, so HR and the assignee see progress without asking.
Proof of delivery included
The signed delivery confirmation and condition-photo count travel with the delivered update; invoices split corporate and assignee lines once, never twice.
Connections are set up per platform during onboarding. Platform names are trademarks of their owners; no partnership is implied.
Security & data protection
Built for the sensitive data relocation runs on.
Assignee passports, corporate contracts and your own margins deserve more than a shared spreadsheet. Relo One keeps every company, role and document behind the right door.
Company data kept apart
Every company works in its own sealed workspace. Quotes, margins, clients and documents are never visible to another operator.
Role-based access
Crew and drivers see only field instructions — never prices. Sales, dispatch, finance and case managers each see what their role needs.
Data stored in the EU
Your database, files and backups run on EU (Ireland) infrastructure, so client and employee records stay under European jurisdiction.
Secure client & driver links
Move tracking, quote acceptance and proof of delivery open through private, unguessable links — no shared passwords.
Encrypted at rest and in transit
Databases and file storage are encrypted at rest by default, and every connection runs over TLS 1.3 with strict transport security.
Documents kept private
Passports, permits, CMRs, delivery photos and invoices sit in private, encrypted storage. No file is world-readable — access follows the role.
Full change history
Approvals, cancellations and invoice actions are logged. Records are cancelled or archived, not silently erased.
GDPR-ready by design
Data-protection notices on every customer document and email, plus clear controls for passports, permits and lease paperwork.
Certified cloud infrastructure
Our underlying cloud hosting provider is certified SOC 2 Type II and ISO 27001:2022. Formal audit reports and security attestations are available on request for corporate procurement reviews.
Independent security evidence
Each release publishes verifiable deployment evidence — dependency checks, build provenance and a component inventory.
Specialized AI assistance across sales, moves, finance and growth
Relo One Copilot coordinates every assistant, ranks what matters today and explains why. Your team approves — nothing is sent, published or priced without a person deciding, and every decision is logged.
Sales & Intake
Captures enquiries, estimates m³ from text or photos and flags missing details before quoting.
Quote & Pricing
Prepares quote options and checks rates, costs, margin and terms.
Outreach
Ranks open quotes and leads, drafts personal follow-ups and stops on reply, acceptance or payment.
Operations & Dispatch
Checks paperwork, dates and readiness; flags delays and unbilled work.
Customer & Tracking
Answers customers about their own move only — never other bookings or internal data.
Marketing & AI SEO
Turns unanswered questions into articles, FAQs and pages, ready for your approval.
Executive & Growth Advisor
Weekly briefing on pipeline, win rate, unpaid invoices and growth opportunities.
VaultGuard Evidence
Checks inventory, condition photos and documents on high-value moves before pickup.
Agent-ready
Your customers' AI assistants can work with us directly
ChatGPT, Claude and other agents can call our public tools through the open MCP standard. No customer data is exposed.
estimate_volume
Move volume in m³ from a home description.
recommend_packing_kit
Best-fit packing kit with live price.
indicative_local_quote
Indicative net price for a local move.
MCP endpoint: https://getreloone.com/mcp
Founding Partner Program · First 100 Operators Worldwide
Charter pricing locked for life for the first 100 operators who join.
Pay for the operation you run.
Every package includes the secure platform, company settings, user roles, documents, customer portal and tracking links. Every operational module is all-in — from quote to field work, invoice and P&L. Finance & P&L is included, never sold separately.
Connect & Automate includes two partner connections; €25 per extra connection each month. Custom connection work is quoted once as onboarding, not as a monthly surcharge.
Pricing questions
Short answers. The details are covered in your demo.
What is included in every package?
The secure platform, user roles, documents, customer and tracking portals, and Finance & P&L. Profit per job is never sold as an extra.
How is the monthly price set?
You pick the modules you run — Moving, Destination Services, Immigration or Corporate Mobility — and your team size. Moving, Destination Services and Immigration each start from €299 per month.
What does onboarding cover?
Importing your data, setting up your rates, adapting your own Word and PDF documents, and training your team. It is a one-off fee based on team size.
What is the Founding Partner offer?
The first 100 operators worldwide get charter rates locked for life and 30% off onboarding, on an annual agreement.
Monthly or annual billing?
Both. Paying annually saves 15% compared with monthly billing.
Is the price on the calculator final?
It is indicative. Final scope, migration and support terms are confirmed after a short discovery call.
Tailored product demo
Bring us your current workflow.
We’ll map Relo One to your moving, DSP or immigration operation and show the exact journey from enquiry to invoice.
A 20-minute walkthrough focused on your service mix
A clear module and onboarding recommendation
A migration discussion based on your current tools
New · WhatsApp AI assistant
Customers message your WhatsApp number and get instant answers about their own booking — dates, crew, documents — with sensitive questions handed to your coordinator.